OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
112 ratings and 77 comments received in the last 90 days.
21 April 2025
Ollie's extremely helpful and was able gonanswer all our questions
17 April 2025
no additional comment
09 April 2025
The purchase was excellent and I was very satisfied but the delivery was not at all pleasant due to Mini making a mistake. Once this finally go sorted the dealer made the delivery a pleasant experience.
02 April 2025
excellent service
25 March 2025
Very professional and supportive staff
23 March 2025
Everything happened very quickly making the whole experience a breeze.
19 March 2025
All questions answer very smooth transaction
06 March 2025
Very satisfied
04 March 2025
Jamie and Oliver were very knowledgeable and helpful throughout the whole process. The whole team there were also very attentive and lovely to my little boy. Everyone who worked there, including the lovely lady on reception, were so friendly
10 May 2025
They saw me on time. Did the job whilst I waited
08 May 2025
Teresa is amazing, I love dealing with her as she is so friendly and welcoming.
08 May 2025
Very quick and no nonsense
08 May 2025
Very
07 May 2025
Theresa explained wververy clearly to me. The work was carried out in a timely manner while I waited.
06 May 2025
Did as requested, friendly and responsive
04 May 2025
Fast fix of my issue
30 April 2025
Everything explained in detail , and kept informed throughout the service .
28 April 2025
Seamless experience every time
28 April 2025
Communication & efficiency excellent
24 April 2025
No issues. Delivery on new car was earlier than expected which was fab as didn't have to wait too long from ordering it to the handover.