OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
115 ratings and 87 comments received in the last 90 days.
16 September 2025
Poor communication - had to chase the dealer for the information i requested
14 September 2025
Oliver and Vines were excellent however seriously let down by Mini UKs IT systems issues not supporting or coping with a large widely publicised sales event. An excellent initial experience let down by delays and missed deadlines due to the IT issues
03 September 2025
No pushy sales, just helpful advice throughout, was able to find us the exact spec we were looking for, unrushed handover with plenty of time given to setting up the vehicle for the two of us.
20 August 2025
Gareth at Vines Redhill made the whole process extremely efficient and provided excellent customer service
19 August 2025
Helpful and responsive
15 August 2025
Extremely as I mentioned above Michael was amazing from start to finish even swayed me to getting this newer car and putting what I wanted and budget first and explained how I could manage the 2025 for the basically same budget as the 2024. 10/10
12 August 2025
Handover was excellent and thorough. Responses to questions have been prompt throughout.
03 August 2025
very helpful sales team, everything explained clearly.
31 July 2025
Everything happened as planned.
25 September 2025
pleasure to deal with and kept me up-to-date with the work being done
25 September 2025
no issues
23 September 2025
Always receive professional and efficient service
23 September 2025
Never have any complaints!
23 September 2025
Always friendly, informative and very helpful. Wouldn't take my Mini anywhere else.
22 September 2025
Teresa was fantastic, really good and asset to your team.
22 September 2025
Fantastic service team at Vines, Redhil
22 September 2025
Teresa ( service reception) is great in her role. Excellent service level with a smile.
21 September 2025
Kept updated on progress
21 September 2025
Always a very good service Teresa always do friendly and knows exactly what's needed And always keeps in touch by phone
21 September 2025
No matter how many times I called, it was not a problem for vines of redhill mini :)